What private collection agencies are currently under contract with the IRS and may contact me? Effective September 23, 2021, taxpayers may be contacted by the following private collection agencies (PCAs): CBE P.O. Box 2217 Waterloo, IA 50704 800-910-5837 Coast Professional, Inc. P.O. Box 425 Geneseo, NY 14454 888-928-0510 ConServe P.O. Box 307 Fairport, NY 14450 844-853-4875